Apply In Less Than 10 Minutes
Our online application makes it easy to take your first step in securing your new apartment. The online application can be completed in about 10 minutes and is entirely online through our application portal. Just click “Apply Now” on the website to get started!
Applications are typically reviewed and approved within 24-48 hours. The turnaround time is largely dependent upon the resident and his/her guarantor completing their applications.
The application is not considered complete until both the resident and the guarantor have completed their portions of the application. The steps below outline what you can expect on the application.
Create an Account
You will start by selecting your lease term and floor plan. If you already have future roommates in mind, be sure that everyone selects that same floor plan when applying.
You will then create an account that will be used for the application, online lease signing, and your future Resident Portal access. Your login can also be used to save your progress so you can log back in at any time to complete your application or check its status.
After confirming your floor plan and lease term, you will be asked if there are any add-ons to your application, which include parking, pets, and renter’s insurance. Some communities charge for parking and have limited parking availability, so these spaces must be reserved in advance as part of the application. Out pet policy is listed on the application and the onsite management team can provide information about this as needed.
All residents are required to carry renter’s insurance per the terms of the lease agreement. We offer a low-cost renter’s insurance program for residents who do not provide confirmation of their renter’s insurance following move-in.
The personal information portion of the application will ask for your contact information, current address, and any information relevant to your residency at our community, like your vehicle information or pet registration.
We will also ask for a copy of your ID to log electronically on your profile. This helps ensure no fraud is being committed as part of the online application and allows for a reference check when keys are being distributed.
The questionnaire is to provide us some more information about you! This helps inform the types of resident events we host and ensure for appropriate roommate matching if you do not already have roommates in mind.
Simply answer the drop-down or multiple-choice questions to give us a bit more insight into your academic focus, study habits, and social life.
Most future residents require a guarantor to serve as the financial guarantee on their application. Guarantors are like co-signers whose income is used to meet the qualification standards for your application to be approved. On the application, you’ll have the ability to add the name and email address of your guarantor.
If you are planning to qualify with your own income, you’ll have the option to enter your employment information on the application and upload a copy of your income verification. Please note that we do not accept student loans as income verification.
We will also ask for an emergency contact in the event we need to contact someone on your behalf regarding your well-being. This will include their name, contact information, and confirming whether or not the individual listed has access to your unit.
We Are Here To Help
We’ve compiled a list of frequently asked questions about applying to live at West 20.
Who can live at this community?
Here at West 20, we want everyone to feel at home! Anyone who meets our qualification guidelines and passes the screening process can live here. To live here, you do not have to be a student or affiliated with any university.
What are the qualifications?
Any person requesting to live in our community will need to pass a criminal background and rental history screening and meet our income and credit requirements. The minimum income requirement is 3x the monthly rental rate of the floor plan you are requesting. If you do not meet these requirements, do not fret, we have many options to help you get approved. The specific options available to you will be based on your screening results, ranging from adding a guarantor to co-sign your lease, getting approved with The Guarantors, or even paying a higher deposit.
How do I reserve an apartment home?
Hop online, complete an application, sign a lease, and pay any applicable upfront fees to reserve an apartment home. Availability for housing is limited and will fill up very quickly, so don’t wait to lock in your rates and floor plan.
When can I apply for housing?
We begin accepting applications up to 1 year before your desired move-in date. Leasing for the upcoming school year begins in the fall of the current year, with the best rates available at the start of leasing. As a future resident of West 20, you’ll release a bed space in your selected floor plan and be placed in a unit and bedroom closer to your move-in date.
We can also accept applications for immediate move-ins at any time. Follow our social media pages and submit a guest card to get the most up-to-date information on available lease terms and apartment homes for rent.
How do I apply?
Applying is easy, and you can do it all online! We want you to be able to apply at a convenient time, so if you prefer to be in the comfort of your living room after a long day, no problem here! Go to the floor plans page, click the “apply” option located by your favorite layout, and fill in the blanks. Not all fields are required, but the more information now, the faster we can process your paperwork.
Do I need any special documents or paperwork to submit my application?
You will need to be prepared with certain personal information to complete the identification section of the application; for example, your driver’s license number, social security number, or passport number. If you list any household income on the application, you will need to provide proof of that income at the end of the application on the “Summary” tab. Proof of income can be your two most recent pay stubs or W2.
How long does it take to get approved?
Once your application is submitted, it will take anywhere from 4 business hours up to 2 days to receive your screening results. Once your results are in, we will reach out if any other steps are needed to get you approved. We will send you the lease contract within 24-48 business hours if your results are fully approved. Remember, your apartment home is not reserved until all parties, including the property manager, sign your lease.
Guarantor and the Guarantors Program
What is a guarantor?
A guarantor acts as a co-signer and financial supporter of the lease contract. This person must meet the income and credit requirements from the above qualifications to be approved. The guarantor on the account will also sign the lease documents and have access to the resident portal to make payments and manage the resident account. The guarantor is equally responsible for all terms of the lease contract.
What is The Guarantors?
The Guarantors is a third-party company that will guarantee your lease contract. To sign up with The Guarantors, contact the management team for information on requirements and additional costs associated with their program.
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